Customer Service Executive (Spanish Expert)
Closing Date: 26th September 2024
Job Published: 12th August 2024
Contact Email: careers@acrocede.com
Company:
Acrocede Technologies Private Limited
1st Floor, M Squared Building, Technopark Campus, Thiruvananthapuram, Kerala, 695581
Website: www.acrocede.com
Job Summary:
Acrocede Technologies is seeking a highly skilled Customer Service Executive (Spanish Expert) to join our team. In this critical role, you will be responsible for ensuring that our clients receive top-notch service and support. As the primary point of contact, you will manage client relationships, address concerns, and provide effective solutions to ensure client satisfaction. Fluency in both English and Spanish is essential, as you will interact with clients across diverse regions.
Qualifications:
- Bachelor’s degree in Business Administration, Communications, or a related field.
- Proven experience in customer relations or client management.
- Fluency in both English and Spanish, with excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to build and maintain positive relationships.
- Ability to problem-solve and work under pressure.
- Detail-oriented with excellent organizational and time management skills.
- Proficiency in CRM software and Microsoft Office Suite.
- A proactive approach and the ability to work independently as well as in a team.
If you meet these qualifications and are passionate about providing exceptional customer service, we encourage you to apply.
Business Development Manager - IT
Closing Date: 26th September 2024
Job Published: 12th August 2024
Contact Email: careers@acrocede.com
Company:
Acrocede Technologies Private Limited
1st Floor, M Squared Building, Technopark Campus, Thiruvananthapuram, Kerala, 695581
Website: www.acrocede.com
Position Overview:
Acrocede Technologies is looking for an experienced and dynamic Business Development Manager - IT to join our team. The ideal candidate will have a proven track record of handling US clients, bringing in new business, and driving revenue growth. This role demands a strategic thinker with excellent communication skills and a deep understanding of the IT industry.
Required Skills and Qualifications:
- Bachelor’s degree in Business, Marketing, IT, or a related field.
- Minimum of 7 years of experience in business development or sales within the IT industry.
- Proven track record of successfully handling US clients and generating business.
- Strong understanding of digital marketing strategies and techniques.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Proficiency in using CRM software and other sales tools.
- Willingness to travel as needed.
Preferred Qualifications:
- Experience with SEO and its impact on digital marketing.
- MBA or a related field.
- Familiarity with project management tools and methodologies.
If you are a results-driven professional with a passion for business development in the IT sector, we would love to hear from you.
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